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Not just a simple tech blog, Axiros uncovers and explains the telecommunications universe from within, offering substantial coverage of the latest technological trends and a personalized perspective. Stay ahead of the curve by gaining new market insights, comprehensive content about leading tech businesses, and the latest product offerings. It's all about carrier-grade Device Management, IoT, QoE, and Service Automation.
Deep Learning For Channel Estimation In OFDM (Orthogonal Frequency-Division Multiplexing) Systems
As mentioned in the NQI post, data is extremely important for HFC networks. In this post, we will be taking a look at a very interesting paper published in one of the top high impact journals in CS, …
A Cursory Look At Machine Learning
Since a large set of posts on this blog deal with Machine Learning, I decided to write up a cursory look on the Machine Learning (ML) field. ML is the process of training a model using a training dataset and an optimiziation algorithm such that a certain task is fulfilled.
Finally AI’s Working For You: Telcos Take on the Challenge of Improving Your WiFi
Read our article on TechTimes about Artificial Intelligence in telecoms and why WiFi quality becomes a telco responsibility.
Part 2 - Engineers Make The Best Data Scientists!
A tsunami of data is already on its way to CPE engineering, driven by unprecedented demands on customer service quality management. Similar waves have already transformed sectors like retail, financial services, marketing and advertising, and media. The world is never going back.
Part 1 - Engineers Make The Best Data Scientists!
Data analytics, machine learning and artificial intelligence are already the buzzwords of a revolution. Everything is AI now - every large company has a data analytics strategy, every start-up has ‘AI built-in’ if it seeks funding. The AI revolution has visibility and priority at Board and CEO level, so funding and resources for innovation is plentiful.
NQI - One Of Many DOCSIS Health Indicators For Cable Modems In HFC Networks
In their paper "Performance Monitoring Challenges in HFC Networks", Milan et al. say that collecting big data and processing it is integral to calculating the health of the HFC network of operators. Their KPIs include some interesting ones such as Flap List and SNR - let's take a closer look at them.
Clustering Downstream SNR Time Series For Better Visualization
The goal of this exercise is to find a smart way to group the SNR data over time of many channels belonging to a single cable modem dynamically to make visualization better: for example, have 24 lines appear as roughly 5-8 grouped lines that can be drilled down on.
Detecting Channels From FBC Spectrum Data Using Machine Learning
An integral part of FBC impairments detection is channel detection. For instance, the adjacency impairment looks at neighboring channels when deciding for an impairment.
Part 2 - You’re Sitting On A Gold Mine! And It Could Show True Service Quality From The Only Perspective That Matters: The Customer’s
Imagine what the head of a customer-facing or service-quality-driven business function might be able to do if they had access to a detailed picture of every individual customer’s service quality experience…
Part 1 - You’re Sitting On A Gold Mine! And It Could Show True Service Quality From The Only Perspective That Matters: The Customer’s
Imagine what the head of a customer-facing or service-quality-driven business function might be able to do if…
AX69 on top of DOCSIS - WiFi Insights and Control using TR-069 in Cable Networks
Read about how AX69 brings advanced WiFi insights in your DOCSIS network.
Introduction to API
In the modern world, most Internet devices rely on APIs to function properly. But what actually is an API?
Proactive Network Maintenance - Pre-equalization Grouping
Proactively catching and fixing issues in the network instead of reacting when customers start piling up on your support centres has become the main modus operandi for service providers.
DOCSIS FBC Impairment Algorithms - Curious Filter
Filtering is an extremely useful method in DOCSIS cable networks. There are many use cases - for instance one could disable data channels to alleviate other impairments and thus make the connection stable or even just to match the level of service the customer is paying for.
DOCSIS FBC (Full Band Capture) Impairment Algorithms - Wave
The wave impairment is one of many impairments that can be detected on a DOCSIS FBC (full band capture) downstream spectrum. In the following, we take a cursory look at an implementation of the wave impairment detection algorithm.
Payoffs All Along The Way To Full Automation
Immediate payoff from automation investments is essential, and tools such as AXTRACT and AXWIFI provide substantial benefits to existing customer service and service quality operations, in addition to laying the foundation for full automation.
The Foundations Of Zero-Touch Customer Service - STREAM 3: Digital Service Channels And Tools
Telco customers have become increasingly familiar and comfortable with digital channels over the past decade, with research showing they are received positively by customers .
The Foundations Of Zero-Touch Customer Service - STREAM 2: Data Integration
Customers already expect their telco to be fully informed about their service and situation and are becoming used to increasingly personalized responses to issues and enquiries.
The Foundations Of Zero-Touch Customer Service - STREAM 1: Proactive Service Quality Management
The first stream in zero-touch service is the most fundamental: to minimize the need for customer actions by improving service quality management.
Complex Challenges At The Network Edge Are The Great Untapped Potential Of TR-069 Data
Customers naturally judge the quality of their network provider primarily through their day-to-day experience with predominantly WiFi-connected devices.